Looking to add a leading retail brand to your CV?
We are recruiting for Call Centre Jobs to work in modern office environments using the latest telephony systems and a fantastic social atmosphere!
Interested? Then Apply Now using the button below
- Subsidised canteen
- Free bus service
- Free parking
- Chill out areas with games consoles & TVs
You will be able to deliver exceptional customer service and take ownership of customer enquiries. You will be organised and have a polite manner. Being helpful comes naturally to you and customer satisfaction is your super power.
Your key responsibilities will include:
- Dealing with customers enquiries over the phone and taking their shopping orders
- Managing and resolving customer complaints
- Providing customers with product and service information
- Processing orders, tracking deliveries, handling billing enquires
- Identifying, escalating priority issues, routing calls appropriately
- Documenting all call information and completing call logs accurately and timely
There is a wide range of day and evening shifts available throughout the week, working any 5 days out of 7 and every other weekend.
- Days: variable shifts between 8am - 10pm
- Weekends: variable shifts between 8am - 10pm
You will be working with an organisation that has a passion for excellence, a flexible approach in all that they do and that collaborates with one another to put customers first. You will feel part of the team as this client listens and involves all of their people.