Jobs for ex-forces

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Claims Handler

Posted 5 days ago by Pertemps
Location Newport Job Type Temporary
Salary £9.43 - £10 per hour Sector Call Centre & Customer Service
Claims Handler
Newport
Pay Rate: £9.43 /hour
Do you want a career in banking?
Our Client, a market leading employer in Newport are seeking for a Claims Handler. This is Full Time role working from Monday to Friday (8am - 5pm or 9am - 6pm), also working 1 Saturday in 3 (9am-1pm).
KEY RESPONSIBILITIES
" Ensure all Inbound claim customer call activity is handled in accordance with agreed quality and service level standards
" Ensure company and customer claims processes are adhered too to support both service delivery and company revenue objectives
" Make decisions on home claims, dependent on if the candidates take new or existing claims
" Will require empathy when assisting the customers with their claims

KEY SKILLS
" Oral Communication - Must be able to communicate in a structured, clear, confident Written Communication - Must be able to produce clear and concise written material including the capture of accurate system information and progression/diary notes. Must be able to write in a manner which is understandable to those with or without good working knowledge of the subject matter
" Self/work organisation - Is able to plan and co-ordinate their own work load in line with company requirements whilst recognising the workload of those around
" Claims background (Beneficial)
" Performance review & development - pro-actively monitors their own performance in line with required standards and takes personal ownership for ongoing development requirements.

This is an ongoing role with immediate interview, offering a pay rate of £9.43 per hour. If you feel you have the relevant experience, please do apply today!