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Claims Advisor

Job Title: Claims Advisor
Contract Type: Temporary
Location: Newport
Industry:
Salary: £9.00 per hour
Start Date: 2018-05-25 00:00:00
Reference: 124100050
Contact Name: Jayne Mills
Contact Email: lbgresourcing@pertemps.co.uk
Job Published: May 25, 2018 14:41

Job Description

Claims Advisor
Location: Newport
Pay Rate : £9/hour


Do you thrive on giving excellent customer service skills?  Could you help our customers with their financial needs? 

Pertemps Managed Solutions are working in partnership with a leading UK based financial services group.  So if you’ve got great customer service then, we’d love to speak with you!

At Lloyds Banking Group you will be part of an inclusive, values-led culture focused on making a difference to customers, businesses and communities.  You can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity. 

JOB ROLE:

This is a 12 month temporary role with the potential to go permanent. These positions are offering a pay rate of £9 per hour. You will be working Monday to Friday 8am to 6pm (35 hours per week).  During your first few weeks you’ll receive excellent support and training.

KEY RESPONSIBILITIES:
  • Working within the home claims department
  • Telephone based role, referring the customer through to the right teams
  • Ensure all Inbound claim customer call activity is handled in accordance with agreed quality and service level standards
  • Ensure company and customer claims processes are adhered too to support both service delivery and company revenue objectives
  • Will require empathy when assisting the customers with their claims
WHAT’S IN IT FOR YOU?
  • Excellent training
  • Great rates of pay
  • The opportunity to work alongside a fantastic, supportive, fun team
Please get in touch with Pertemps Managed Solutions if you’re interested in becoming a customer service professional with Lloyds Banking Group. 

Together We Make It Possible.