|Location||Newcastle upon Tyne||Job Type||Permanent|
|Salary||£7.50per hour plus bonus||Sector||Call Centre & Customer Service|
Our client is a globally successful organisation, with long running links to the Newcastle area. Their local facilities are rapidly expanding - and with growth comes opportunity! You will support customers with a wide-range of inbound enqueries - there are no sales involved! There will be a potential bonus achieved by impressing your customers with your exceptional service skills. This is a stimulating role, where each day you will encounter new customers, each with their own unique requirements.
SALARY: £7.50 per hour plus benefits and bonus (up to £250 a month) - 20 hours per week
There are NO SALES involved in this role and we don't require Call Centre Experience. You will need to meet the following criteria PLEASE CONSIDER CAREFULLY BEFORE APPLYING:
Candidates MUST pass a CREDIT CHECK (No Bankruptcies within the last 5 years, Outstanding CCJs or current Debt Management Plans)
Candidate will be required to undertake a CRB CHECK, if you feel you may not pass this please give us a call as this need not necessarily rule you out of the role
You must possess Customer Service experience, this could be from within a retail, hospitality, office-based or contact centre role. We are looking for candidates who have helped resolve customer enquiries, handled complaints and solved problems for Customers
Applicants must be available to work 20 hours per week between 4.30pm-8.30pm Monday to Friday , and between 8.00am and 8.30pm Saturday and Sunday. Applicants must be able to work flexible rotational shifts between these hours.
The start date will be on the 8th November. No holidays for 6 weeks after the start date for training purposes (training will be 5pm-9pm Monday to Friday.)