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Scheduling Controller

Posted 1 day ago by Pertemps
Location Gateshead Job Type Permanent
Salary c£17,000-£20,000pa plus benefits Sector Call Centre & Customer Service
Our client, a highly successful, dynamic organisation based in the Gateshead area, is seeking an experienced Scheduling Controller.

This role presents an excellent opportunity to work for a leader in its field. Candidates should have experience in a similar role with excellent customer service and organisation skills.

Working in as small, busy team, the role will involve:

" Providing first class service to tight deadlines
" Supporting clients via the telephone, taking and logging service calls
" Liaising with engineers and internal colleagues to schedule work
" Contacting suppliers and arranging for supply of parts/equipment as required
" Ensure all billing and invoicing is complete
" Updating multiple systems and making sure all information is correct and up to
Skills and experience:
" Ability to work in a fast paced role, often under pressure
" Excellent communication skills
" Ability to build strong working relationships
" Knowledge of MS Office packages and capable of using multiple systems

The successful service controller will be able to demonstrate a good level of education ( minimum 5 A-C's at GCSE), previous customer service and administrative experience, and very strong organisational skills. A steady work history, and the ability to multi task are essential. Previous experience within a logistics or service control department would be of interest, but not essential.
The working hours are Monday to Friday 8:00am to 5:00pm, with occasional out of hours assistance required. Salary up to c £20k per annum + benefits. Great company to work for.

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